Technical Assistance is available for site setup and maintenance from
the Marion-Dillon County Board of Disabilities and Special Needs

iTrain Technical Assistance includes...

♦  Initial consultation to determine desired content and/or modifications. A link can be added your agency web site to permit easy access to iTrain. Follow-up consultations as needed.

♦  Custom content may be derived from your agency’s training curriculum, or you may use the iTrain provided content.

♦  Training site hosted at www.quiz-me.net with customized internet sub-domain (e.g. gtown.quiz-me.net) at no additional cost.

♦  Any system enhancements are applied automatically. Current plans include additional training/review modules, and additon of optional embedded video for broadband connections.

♦  E-mail address setup and maintenance available at no additional cost.

♦  Technical Assistance maintenance agreement guarantees up to 12 hours of free support annually, to cover any custom modifications that you request, and locks in a preferred customer rate of $50/hour for any overages.

Fees for technical assistance include site set-up and maintenance. There is a one time set-up fee, ranging from $500 to $1200, based on the amount of custom content included. Consultation is included in the set-up fee. Any mileage expenditures will be billed in addition to the above fees at the prevailing rate. The maintenance agreement rate is $125 per month (first year payable in advance) and includes all of the features listed above. The fees quoted are a special rate available only to South Carolina Human Service providers. The fee schedule may be adjusted as deemed appropriate.